Service NSW

Most recent data: September 30 2025

19% of reviews mention negative culture (higher than 75% of companies)

Culture has been stable over the past two years

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Most frequent negative cultural indicators

• Bullying: 6% of reviews (higher than 94% of companies)

• Poor leadership: 4% of reviews (higher than 55% of companies)

• Inequity and discrimination: 3% of reviews (higher than 82% of companies)

Reviews mentioning negative culture over time

Reviews mentioning negative culture

• Similar to overall average

• Similar to government and public administration sector average

With 210 total reviews, we can confidently identify very small differences

Reviews mentioning negative cultural indicators

Most common terms in pros and cons

Overall rating vs negative culture in government and public administration sector
Service NSW vs other companies in sector