Service NSW

Most recent data: March 31 2026

18% of reviews mention negative culture (higher than 73% of companies)
Culture has been stable over the past two years

• Bullying: 6% of reviews (higher than 94% of companies)
• Poor leadership: 4% of reviews (higher than 52% of companies)
• Instability and high turnover: 3% of reviews (higher than 63% of companies)
Reviews mentioning negative culture over time
Reviews mentioning negative culture
• Similar to overall average
Reviews mentioning negative cultural indicators
Most common terms in pros and cons
Overall rating vs negative culture in government and public administration sector
Service NSW vs other companies in sector